Returns & Exchanges

At OrbitDVD, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, sealed condition. If your media arrives damaged or defective, we are committed to providing a swift replacement or a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring media discs are protected from shifting, and include a copy of your packing slip.

• 3.
  Ship the Item

  Affix the provided return label or ship the package via a trackable carrier to our warehouse facility for processing.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will issue a refund to your original payment method or dispatch your replacement within 3-5 business days.